Comments on: DINING: UMAMI BURGER–THE WORST BURGER EVER!!!

By: aida streit

aida streit — Sun, 10 Nov 2013 01:48:05 +0000

O my goodness! Awsome article dude!
Thanks!

By: wow gamil

wow gamil — Sat, 30 Mar 2013 00:44:18 +0000

this must be written by a troll, umami is amazing

By: Lu

Lu — Sun, 10 Mar 2013 21:04:33 +0000

Everyone has their own opinion when it comes to there taste buds. Obviously yours are shot because umami is one of the tastiest burgers I’ve ever had . Yea some of their service sucks, but as far as their burgers go, they are mouth watering and delicious. I’m assuming your more of the McDonald’s unreal burger lover. You may not like rich fine tasting foods. And that’s ok. But as far as their quality in their burger, they are right on with the taste. It all matters on what tastes you like. The reason their restaurant has a nice set up is because their burgers are better than the average burger. So I guess for you, you should really just stick to the cheap stuff because that’s obviously your preference.

By: Umami lover

Umami lover — Sat, 09 Mar 2013 05:21:12 +0000

I think your experience was no reflective of all of the umami experience. I LOVE umami. I ate there today. I’ve been to 3 of their locations and have not had these kinds of problems. First off, you should have started with the umami burger, that’s the first stepping stone just to say you ate it, then move to the only burger that matters, the truffle burger. Everything else is good but those two are the best. Yes their onion rings are greasy but it’s because they use tempura which doesn’t absorb grease the same way that normal fried American foods do. As for their ketchup, your taste buds have to be seriously broken not to like it. It’s fresh made, or used to be now it’s in bottles and mass produced, so it’s a bit different. Yes it’s expensive but it’s the best $50 meal I will ever have.

By: Ocean N.

Ocean N. — Mon, 25 Jul 2011 17:38:08 +0000

I went there for the first time last night, was it good? Yes it was, was the service good? Not too bad; a little slow, did I get my money’s worth? No. Would I go back? No more than once a year with someone who has to have burger that is different from that of others.
I could taste the MSG! But then again that is what Umami tastes like. I hear they make their own MSG; okay I get that but that does not make it any better. I ordered four out of nine choices and had a quarter of each, although portions are smaller than others one serving is packed with so much fat it is like eating three times as much somewhere else. The house pickles they have are better than their burgers and are not as hard on one’s health.
I believe whoever has created this Umami experience has done a great job at re-branding what is already there by putting meat into buns with a U on them.
What I ate was basically pulled and re-packed Osso boco and meatloaf on a bun loaded with homemade MSG.
Pretty slick but if you want to live long don’t go there too often…

By: Chris

Chris — Sun, 20 Mar 2011 17:13:43 +0000

Well, I do agree with you about the service and the general attitude of some of the waiters and the supposedly “hipster” atmosphere and clientele. We went to the one on Hollywood Blvd. I took my 2 kids there. I was starving. I had just turned on the timer on my iphone, so I would know when 1 hour on the parking meter was up. The minutes ticked by. A hipster couple with frizzy big hair and thick plastic hipster spectacles, came in after us and were sitting enjoying their water. The timer said 7 minutes. I was getting mad. At 15 minutes my daughter said to me> “I think we’re invisible”. I was at that stage of my hunger when I blurt things out stupidly and do things that embarrass my children. At 16 minutes, after a waiter took the order of that hipster couple, I yelled out, “Excuse ME” rather loudly to the aforementioned waiter. He swung around and came over to me as all the startled hipsters looked over in what might pass as a slight appearance of aloof interest. “Do you have any idea what the average wait time is in this restaurant for getting service from a waiter.” “No” he shook his head”. “Well, do you think it’s 16 Minutes- we’ve been waiting that long and no-one has even looked at us”? My voice was rising.” I’m sorry, this isn’t my table, let me find your waiter”. So our waiter, a tousled haired would-be actor looking guy, came over and apologized for the oversight. Trust me, I am not easy to ignore, I talk loud, laugh loudly and stare at everybody I see. So it wasn’t for lack of noticing me. Perhaps we were not hipster enough!! I don’t know.

As for the food, I hate to pop your bubble but you must work for “the Counter” or be the agent of some hamburger competitor, Because honestly I don’t think there is another burger out there that competes with the Umami burger. Now I know I was starving, but I had been there before and loved the food and wanted to try it again. The fries perhaps are not on the level of the parmesan fries at the Counter, but as far as pure hamburger enjoyment, to me that burger is pure decadent delight. It is a fusing of american hamburger technology and Japanese cuisine flavors. I and everyone who I know who has gone there, find it incredibly satisfying and enjoyable. Does it get a little mushy by the end, MMMMMMM Yes. Are the Onion RIngs Greasy—— THEY ARE DEEP FRIED IN HOT GREASE!!!!!! Yes they are deliciously greasy, ANd we all licked the grease and the Umami ketchup off of our fingers, and then wanted more.

Back to the service. The waiter paid an embarrassing amount of unnecessary attention to us for the rest of the meal. And at the end offered us some tiny little morsel called a monkey desert that was like slices of a tasty upscale chocolate twinkie. OK thanks for the effort. Now my kids want to try the Ice cream sandwiches. Really???? You aren’t going to offer to comp all the deserts??????????. Any restaurant worth it’s salt in the customer service department, First would have had the manager at my table to apologize, and Secondly would have at the very least offered to comp the desert of our choices, not just given us a little offering of a mini desert of their choice. That is just downright degrading. At a really good restaurant, they would have comped the meal.

So the old saying of my Restaurant owner friend. “You come back to a restaurant the 2nd time for the food, and the third time for the service”, leaves me wondering if I will go back to that particular one, even though I actually love the burger. But I am a hard head, so I will probably go back and suffer the abuse just to have the burger again, until I can’t take it anymore.

By: Flo

Flo — Thu, 19 Aug 2010 06:42:12 +0000

Well, guess where I won’t be going anytime soon — or ever. I’ll just share a little experience that happened to me a few months ago. A friend and I went to Mama’s (Mother’s? Now I can’t remember) on Motor and National for a bite. We thought the place was nice and the food was good. I even said I wouldn’t mind coming back. Then the bill came. The menu said wine was $3.00 a glass and my friend and I each had one. When the bill arrived, they charged us $3.50 each for the wine. When I asked the waitress, she said, “Oh, they changed the price but it’s not on the menu yet.” When I said, “You can’t charge a price that’s higher than what’s on the menu. You should at least put a sticker on the menu, or you should have let us know.” So she asked if I’d like to speak to the owner. I said yes. He came over and basically said the same thing, and “It’s only fifty cents.” “Yes,” I said, “but it’s MY fifty cents, and the amount isn’t the point.” He took off the dollar but was none too nice about it and did nothing to encourage us to return. Which we won’t.